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About Us
Magento Technical Support Team
The requirements and challenges of every Magento website are different. This is because they vary in size, features, type of business, and the audience they target. While some may struggle with security concerns, others may experience performance issues and so on. Whatever your challenges may be, you will need a support partner that you can trust for resolving them.
As a committed Magento support agency, Agento Support extends top-notch technical support services for your entire needs. Our team comprises seasoned professionals who are capable of handling the entire issues and requirements, irrespective of the fact whether your store is running on Magento 1 or Magento 2. Connect with us to fulfill all your Magento Support and Maintenance needs to take your business to the next level.
Learn moreOur Offerings
Discover the Range of Magento Support Services We Offer
Whether you are looking for simple solutions like bug fixing or speed optimization, or want specific help such as Nexcess support for website hosting or Bronto support for email marketing, or require Magento Migration assistance, you can reach our Magento help desk for round-the-clock assistance.
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Magento Upgrade
Upgrade your Magento store to the latest version of the platform and ensure that it is empowered with all the new features.
Magento Optimization
Experience top-notch performance and deliver impeccable user experiences with an optimized Magento store.
Magento Maintenance
Get ongoing Magento maintenance services you can depend on for keeping your store performing flawlessly all the time.
24x7 Magento Support
Avail round-the-clock support from our Magento experts for resolving all kinds of bugs, challenges and issues.
Our Pricing & Plans
Pick a Magento Support Plan that Suits Your Requirements
Our Process
Our Magento Technical Support Process
Our support process is tailored to deliver results and make the entire cycle as easy, effective, and painless. Here is how we help you.
01
Magento Store Audit
To start with, we perform a comprehensive audit of your Magento store to get a fair idea about its strengths and weaknesses. The audit includes code audit, performance analysis, functionality analysis, extension review, SEO review, and any other aspect we deem necessary.
02
Troubleshooting/Issue Resolution
After the flaws and issues are identified, we initiate with the troubleshooting phase by utilizing our proprietary Magento checklist, common log files, and troubleshooting protocols. With our 24x7 Magento help desk, we ensure that the issues are fixed at the earliest.
03
Review and Testing
Once the issue is addressed, we put the store through an extensive QA cycle to ensure that it functions perfectly for every visitor who accesses it. The testing phase includes review of page load times, SSL security, contact form and checkout functionality, and more.
Why Choose Us
We Are a Magento Agency You Can Trust for End-to-End Maintenance and Support Requirements
Flexible Support Plans
We offer six different Magento technical support plans which can match different-sized entities.
Rapid & Reliable Support
Our experts extend rapid, reliable, and proven Magento support services that are available round-the-clock.
Open & Effective Communication
We provide a single point of contact and 24x7 Magento help desk access to connect for any issue.
Guaranteed Customer Satisfaction
Achieving 100% customer satisfaction is in our DNA. We walk the extra mile to keep you happy and satisfied.
Emergency Troubleshooting Support
Let unexpected glitches and issues not become a matter of worry as we are there to help you always.
Competitive Pricing Plans
Our technical support plans are competitively priced to deliver cost-effective Magento support services.
Avail of Our 24x7 Magento Support and Maintenance Services to Run Your Store Flawlessly.
Our Magento 2 Tech Stack
Top Magento Technologies and Tools We Rely On
Here’s a complete overview of Magento 2 technology stack our Magento support team uses:
PHP
Zend
PSR
Composer
HTML
CSS
Less
JQuery
RequireJS
KnockoutJS
Symfony
Apache
NGINX
MySQL
Gulp
solr
Redis
Varnish
Memcached
MTF
Client Testimonials
We Always Help Them to Fulfill Their Desires
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Read moreFrequently Asked Questions
Being a store owner you can contact Magento customer support as per your CMS edition. It is an open-source CMS that offers support through communities. The Magento community includes developers, researchers, testers, and contributors. You can check updates and necessary information from journals, press releases and reaching to Magento agency for desired results.
Magento has officially announced that Magento technical support will be provided till June 2020. After that the updates, security patches will not be released for the E-commerce websites. Stores running on old versions need to migrate to the latest version as soon as possible.
Yes with our team at Magento Support and Maintenance Services we fix not only technical errors but also speed optimization, low sales, visual aspects, layout issues, and ROI concerns.
Yes definitely, Magento's latest version has advanced features that can enhance your store online presence, sales, and ROI. In addition to that the store owners, admins, and developers are offered Magento 24x7 support from the experts after successful migration.
To get a better idea about it, we first analyze an E-commerce store and then we can share your appropriate price details. Just give us a call or e-mail us. We will connect with you shortly.
Yes obviously, a deep understanding of the E-commerce functionality and process is important before the Magento website support process. This analysis will give proper insights regarding website performance, optimization, front-end, and back-end.
Yes. Our Magento design experts perfectly understand online human behavior and will readily work with you to create the ideal store with modern trends and features. We won’t compromise your past relationship with visitors and will retain your brand’s primary features if that’s what you want.
Our Magento agency maintenance services cover different areas including updating the visual appearance, content, Plugin Updates, Speed Optimization, Security Optimization, Database Optimization, Check all inquiry form, Bugs, and error removal, etc. A complete list will be shared with the Magento website support proposal.
Taking care of a website and making it run with no downtime requires time, discipline, and technical skills; however, if you keep things simple, Magento technical support won't take much. But timely and regular checks from the experts of Magento agency is important to keep the website engaging as well as smooth in navigation.
Magento Marketplace is the next-generation application store that offers merchants a tailored set of solutions and provides qualified developers the tools, platform, and plugins with Magento customer support to build a thriving online selling store.
