/

24x7 Magento Support and Maintenance Services

As a reputed Magento agency, we assure on-demand and dedicated support to keep you Magento website up and running seamlessly.

agento-support

About Us

Magento Technical Support Team

The requirements and challenges of every Magento website are different. This is because they vary in size, features, type of business, and the audience they target. While some may struggle with security concerns, others may experience performance issues and so on. Whatever your challenges may be, you will need a support partner that you can trust for resolving them.

As a committed Magento support agency, Agento Support extends top-notch technical support services for your entire needs. Our team comprises seasoned professionals who are capable of handling the entire issues and requirements, irrespective of the fact whether your store is running on Magento 1 or Magento 2. Connect with us to fulfill all your Magento Support and Maintenance needs to take your business to the next level.

Learn more

Our Offerings

Discover the Range of Magento Support Services We Offer

Whether you are looking for simple solutions like bug fixing or speed optimization, or want specific help such as Nexcess support for website hosting or Bronto support for email marketing, or require Magento Migration assistance, you can reach our Magento help desk for round-the-clock assistance.

Explore more
Magento Upgrade

Magento Upgrade

Upgrade your Magento store to the latest version of the platform and ensure that it is empowered with all the new features.

Magento Optimization

Magento Optimization

Experience top-notch performance and deliver impeccable user experiences with an optimized Magento store.

Magento Maintenance

Magento Maintenance

Get ongoing Magento maintenance services you can depend on for keeping your store performing flawlessly all the time.

24x7 Magento Support

24x7 Magento Support

Avail round-the-clock support from our Magento experts for resolving all kinds of bugs, challenges and issues.

Our Pricing & Plans

Pick a Magento Support Plan that Suits Your Requirements

STARTER
8 Hrs/Month
pricing hour

Response Time
20 hours

Plan

Phone/Skype/Email Support

Get Started
STANDARD
16 Hrs/Month
pricing hour

Response Time
16 hours

Plan

Phone/Skype/Email Support

Get Started
BEST VALUE
32 Hrs/Month
pricing hour

Response Time
12 hours

Plan

Phone/Skype/Email Support

Get Started
CUSTOM
64 Hrs/Month
pricing hour

Response Time
8 hours

Plan

Phone/Skype/Email Support

Get Started
PREMIUM
100 Hrs/Month
pricing hour

Response Time
4 hours

Plan

Phone/Skype/Email Support

Get Started
URGENT SUPPORT
Hrs/Month
pricing hour

Response Time
1 hour

Plan

Phone/Skype/Email Support

Get Started
Our Process

Our Magento Technical Support Process

Our support process is tailored to deliver results and make the entire cycle as easy, effective, and painless. Here is how we help you.

01
Magento Store Audit

To start with, we perform a comprehensive audit of your Magento store to get a fair idea about its strengths and weaknesses. The audit includes code audit, performance analysis, functionality analysis, extension review, SEO review, and any other aspect we deem necessary.

02
Troubleshooting/Issue Resolution

After the flaws and issues are identified, we initiate with the troubleshooting phase by utilizing our proprietary Magento checklist, common log files, and troubleshooting protocols. With our 24x7 Magento help desk, we ensure that the issues are fixed at the earliest.

03
Review and Testing

Once the issue is addressed, we put the store through an extensive QA cycle to ensure that it functions perfectly for every visitor who accesses it. The testing phase includes review of page load times, SSL security, contact form and checkout functionality, and more.

Why Choose Us

We Are a Magento Agency You Can Trust for End-to-End Maintenance and Support Requirements

why-us
Flexible Support Plans

We offer six different Magento technical support plans which can match different-sized entities.

why-us
Rapid & Reliable Support

Our experts extend rapid, reliable, and proven Magento support services that are available round-the-clock.

why-us
Open & Effective Communication

We provide a single point of contact and 24x7 Magento help desk access to connect for any issue.

why-us
Guaranteed Customer Satisfaction

Achieving 100% customer satisfaction is in our DNA. We walk the extra mile to keep you happy and satisfied.

why-us
Emergency Troubleshooting Support

Let unexpected glitches and issues not become a matter of worry as we are there to help you always.

why-us
Competitive Pricing Plans

Our technical support plans are competitively priced to deliver cost-effective Magento support services.

Avail of Our 24x7 Magento Support and Maintenance Services to Run Your Store Flawlessly.

Request a Plan Consultation

Our Magento 2 Tech Stack

Top Magento Technologies and Tools We Rely On

Here’s a complete overview of Magento 2 technology stack our Magento support team uses:

Php

PHP

Zend

Zend

PSR

PSR

Composer

Composer

HTML

HTML

CSS

CSS

Less

Less

JQuery

JQuery

RequireJS

RequireJS

KnockoutJS

KnockoutJS

Symfony

Symfony

Apache

Apache

NGINX

NGINX

MySQL

MySQL

Gulp

Gulp

solr

solr

Redis

Redis

Varnish

Varnish

Memcached

Memcached

MTF

MTF

Our Portfolio

Magento Success Stories that Prove Our Capabilities
View Portfolio

Client Testimonials

We Always Help Them to Fulfill Their Desires

Blog

Useful Resources to Keep You Inspired, Aware, and Enlightened

Top Trends of Magento 2 Front-end Solutions in 2023
Top Trends of Magento 2...

The most reliable and feature-rich open-source eCommerce platform is Magento. Over 187,500 live websites currently use Magento 2 frontend solutions, including well-known brands…

Read more
Why Integrate Magento on AWS for E-commerce Business Success in 2023
Why Integrate Magento on AWS...

Cloud hosting has become an important asset of hosting solutions in the digital world. All popular e-commerce stores, including Alibaba, eBay, and Amazon,…

Read more
Integrate magento 2 with ERP
Key Parameters to Consider When...

Running an E-commerce business is a complex process when multiple departments are involved. To meet the buyer’s needs, different departments, processes, and teams…

Read more

Frequently Asked Questions

Being a store owner you can contact Magento customer support as per your CMS edition. It is an open-source CMS that offers support through communities. The Magento community includes developers, researchers, testers, and contributors. You can check updates and necessary information from journals, press releases and reaching to Magento agency for desired results.
Magento has officially announced that Magento technical support will be provided till June 2020. After that the updates, security patches will not be released for the E-commerce websites. Stores running on old versions need to migrate to the latest version as soon as possible.
Yes with our team at Magento Support and Maintenance Services we fix not only technical errors but also speed optimization, low sales, visual aspects, layout issues, and ROI concerns.
Yes definitely, Magento's latest version has advanced features that can enhance your store online presence, sales, and ROI. In addition to that the store owners, admins, and developers are offered Magento 24x7 support from the experts after successful migration.
To get a better idea about it, we first analyze an E-commerce store and then we can share your appropriate price details. Just give us a call or e-mail us. We will connect with you shortly.
Yes obviously, a deep understanding of the E-commerce functionality and process is important before the Magento website support process. This analysis will give proper insights regarding website performance, optimization, front-end, and back-end.
Yes. Our Magento design experts perfectly understand online human behavior and will readily work with you to create the ideal store with modern trends and features. We won’t compromise your past relationship with visitors and will retain your brand’s primary features if that’s what you want.
Our Magento agency maintenance services cover different areas including updating the visual appearance, content, Plugin Updates, Speed Optimization, Security Optimization, Database Optimization, Check all inquiry form, Bugs, and error removal, etc. A complete list will be shared with the Magento website support proposal.
Taking care of a website and making it run with no downtime requires time, discipline, and technical skills; however, if you keep things simple, Magento technical support won't take much. But timely and regular checks from the experts of Magento agency is important to keep the website engaging as well as smooth in navigation.
Magento Marketplace is the next-generation application store that offers merchants a tailored set of solutions and provides qualified developers the tools, platform, and plugins with Magento customer support to build a thriving online selling store.