Panasonic – B2B & B2C Marketplace Revamp for a Global Consumer Electronics Leader
Panasonic, a global leader in consumer electronics and appliances, already had a marketplace but struggled with limited scalability, inconsistent UX, and weak partner engagement. AgentoSupport collaborated with Panasonic to revamp their existing platform into a unified B2B and B2C ecosystem, integrating after-sales services, modernizing the seller experience, and delivering a platform aligned with Panasonic's global brand promise across every customer and partner touchpoint.
End Result: A fully unified, scalable marketplace that brought B2B partners and B2C customers under one seamless ecosystem, with smarter discovery, automated operations, and a modern UX worthy of a global brand.






