Magento 2 Support Services

October 7, 2020 | Author:

Just having a Magento 2 based website to replicate the presence of your e-commerce business online is not enough. You also need to ensure that it runs seamlessly at all times. Even a small glitch can have a far-reaching impact on the user experience and they may end up abandoning your website. This translates into lost customers as well as a bad reputation for your business, which you cannot afford at any cost. Therefore, Magento 2 Support and maintenance services have emerged as an essential requirement for the businesses running their stores on this platform. The best approach is to have a dependable, expert, and experienced support partner to take care of your website throughout its lifetime.

Agento Support offers 24×7 Magento 2 support services that give you the confidence of keeping your Magento Store up and running round-the-click. With a team of Magento 2 technical support experts to address the smallest of issues and biggest of challenges, you need not worried about the performance of your e-commerce store. Not only do we resolve the problems and emergencies that you may come across, but also make sure that their probability is reduced to the minimum. Ongoing, proactive services are what we are committed to delivering and you can trust us for that!

All That You Get As A Part Of Support and Maintenance Services For Magento 2

Magento 2 Support

Support and Maintenance is a wide concept because it includes multiple services, all aiming at a common goal- to keep your Magento 2 based Store on top in terms of performance. Here is all that you get by availing Magento 2 support and maintenance service from Agento Support.

Website Health Check

Get a comprehensive health check for your Magento 2 E-commerce Store, with an evaluation of the code base, server configuration, production environment, and more. We also provide recommendations to improve the efficiency and performance of the store to ensure excellent user experiences.

Code Audit

Leverage our coding expertise to get a reliable code audit. We aim to reduce development costs and improve up-time. This is done identifying the flaws in your store’s coding structure and taking measures to address them effectively to make it stable, secure, and scalable.

Performance Review & Optimization

Avail a reliable review of your store’s performance for the detection of bottlenecks and capacity limitations. We consider all the key metrics such as capacity, speed, conversion rate, mobile traffic, response time, etc to get a clear picture of where you need to improve.

General Maintenance & Support

From the latest security patch updates to regular bug fixes, routine website updates, server optimization, server space management, version upgrade, and more, we cover almost everything as a part of the general Magento 2 website maintenance and support service we offer.

Security Fixing

We fortify your Magento 2 Store with the latest security patches that make it hack-proof. Also, we take strong security measures which address the potential security vulnerabilities such as virus attacks and malware that the store may experience at present or in the future.

Feature Enhancements

Our experts understand the changing requirements of growing businesses and ideas for new features that are to be implemented on your Magento 2 Store to adapt to these needs and trends. We ensure that the store evolves while being aligned with your marketing strategies.

Magento Migration

Migration is something that you may need to do once or more during the lifespan of your business. We assist you in migrating from the existing version to the advanced version of the platform to get you all the benefits that it has to offer. Rest assured that the Magento migration will be smooth and seamless!

Emergency Troubleshooting

If you are looking for emergency troubleshooting, trust the 24×7 Magento 2 Support & Maintenance we provide. We ensure that the entire errors and issues are addressed reliably and speedily so that your Magento 2 E-commerce store gets back on its feet within no time at all and Magento 2 development services.

Explore Our Magento 2 Support And Maintenance Service Packages

Every business has diverse requirements and the challenges related to their online stores may vary too. Therefore, you may prefer a tailored package for Magento 2 support rather than a standard one. We understand the unique needs and pain points of the customers and offer a range of packages that address them perfectly. Rather than getting a standard package that cover the services that you do not need, you can choose one that has only the ones that actually serve value for your business.

What is the latest version of Magento 2?

Magento 2.3 is the latest version of Magento 2 officially released in 2019.

Why should I upgrade to Magento 2?

As we all know that Magento Support will end by the year 2020. It is the perfect time to upgrade to Magento 2. The benefits are:

  • Advanced Performance
  • High Security
  • Improved Interface
  • Easier Maintenance

How do I migrate to Magento 2?

Migrating to Magento 2 needs proper assistance from experts. Following steps are needed to migrate:

  • Review plugins, extensions and theme on your current site
  • Take a backup of existing website
  • Build and test Magento 2 site
  • Migrate data, theme to a new website
  • Update incremental data
  • Go live

How Magento 2 is better than Magento 1?

The following features will prove Magento 2 is better:

  • Latest PHP
  • Improved store speed
  • Handle more orders
  • Inventory management
  • Multilingual support
  • Better browser caching

What are the prerequisites for Magento 2 installation?

The list of prerequisites for Magento 2 installation are:

  • Operating System
  • Memory
  • Supported Browser
  • PHP Extensions & Plugins
  • MySQL Database
  • Apache Web Service

Is Magento free or paid?

Magento offers both free & paid versions to its users. Initially launched as open-source software, the community edition is available for free. Users can make changes as per their business requirements, several users develop extensions to boost the performance of the store.

Which hosting is best for Magento?

  • SiteGround
  • Bluehost
  • InMotion Hosting
  • Hostgator
  • GoDaddy

How good is Magento?

Magento community version is a perfect choice for the brands planning to run an online business. It helps to build complex websites and also improves the efficiency of the existing websites. Unlike other CMS, it is particularly designed for the E-commerce industry and is SEO friendly as well.

Why Agento Support is best for Magento 2 Support Services?

Dedicating your E-commerce business to Agento Support, you partner with an experienced development team. Naturally, this brings desired results for your business.

  • We perform minor and major changes and updates to your E-commerce website paving the way to better customer experience and boost performance.
  • Integrating website with SEO optimized protocols for better sales.
  • We develop a business roadmap and handle all solution-related to technical aspects.
  • We offer a 24/7 Magento 2 help desk to our clients.
  • Your E-commerce website operates without a hitch.
  • Any issue hampering website speed is solved competently and properly.
  • Boost conversion rate and sales for an e-commerce store.
  • Timely audits and reports are shared with the clients on the website operation.
  • Any extension installation is done with proper backup and within a secure environment.

Industries We Serve

We offer Magento 2 support services to the following industries.

  • Travel
  • Healthcare
  • Education
  • Entertainment
  • Business
  • Banking
  • Fashion
  • Transport

Timely support help to resolve issues that affect the performance and sales of the website. We offer experienced support to take care of your website in every tough situation.