Which is a Better Platform: Magento Commerce Vs Salesforce Commerce Cloud?

Salesforce Commerce Cloud earlier known as Demandware and Magento Commerce are both enterprise-level platforms used to serve medium to large scale businesses. Both platforms have Cloud Commerce versions for the users, and it is these that we’ll be having a deep comparison Magento Commerce vs Salesforce Commerce in this blog post.

Introduction to Magento Commerce Vs Salesforce Commerce

Salesforce – Salesforce purchased Demandware in the year 2016. Since that time, they have worked on migrating the Demandware’s backend technology to the cloud platform, now termed as Salesforce Commerce Cloud. It serves brands and retailers that need B2C functionality within a one-stop solution. This platform has limitations for larger high-volume, B2B organizations and low-margin retailers. Retailers looking for this will need a more advanced service package.

Magento – Magento has been in the E-commerce industry since 2008 and serves firms of all domains medium to large. There are several versions available including Magento Open Source, Magento Commerce and Magento Commerce Cloud. The cloud version is the most comparable to the Salesforce. The features comprise staging and production, AWS hosting, and making regular deployments. Having so many features Magento E-commerce development has become a point of attraction for brands moving from traditional stores to online selling.

Features Comparison
Both Magento and Salesforce offer capabilities to build highly customized, robust online stores for global brands. Both have features to manage large product catalogs, data sets, and multi-store. But there are a few major differences when to choose the best development platform.

1. Platform

Salesforce – Salesforce uses a SaaS hosting as it has several benefits like, it eliminates the necessity to maintain code and no worries about the IT infrastructure. But the shared code you have is not customizable. In addition, all users have to go through an approval layer to apply additional code. This in itself causes serious overheads to make website changes.

Magento – Magento cloud platform is designed to reduce the costs related with multi-tenant SaaS. Magento includes a high performing and scalable platform to easily test and deploy new customizations within the store. Magento Commerce provides complete control over the implementation, without the hassle of maintaining the IT infrastructure.

2. Hosting and Maintenance

Salesforce – With Salesforce, your website core infrastructure is maintained by the Salesforce themselves. This is a great option for website owners who do not want to involve in the hassle of maintaining their site. But the problem happens when you want to install a module or plug-in after customization. Such customization need approval, and even then there are restrictions. However, this makes the fast rolling of the site changes.

Magento – By comparison, Magento offers advanced control regarding hosting. Magento Commerce Cloud is hosted via AWS. The best thing about the AWS is the availability of CDN and RDS services giving liberty to dedicate resources to the database for performance monitoring. This also allows you to take ownership of the platform upgrades and security patches to maintain the website.

3. Development Options

Salesforce – By record, there are fewer certified developers on Salesforce Commerce Cloud. A lot of the Salesforce agencies, often work across a number of diverse platforms, which result in less specialist work. Another downside for the Salesforce developers is the number of sites developed around 50,000 which means fewer ‘tried and tested’ modules available to work.

Magento – This is another section where Magento is a better choice with plenty of Magento 2 development agencies, and several experienced developers are accessible to work on your E-commerce site. It has been recorded that approximately 356,000 websites are powered by Magento. It boasts a huge online developer community, where creating or navigating the platform is easy.

4. Integration

Salesforce – Unlike Magento, Salesforce struggles with API integration and is still based on Demandware’s old codebase. It has gone very minimal changes. As a result, Salesforce is usually sluggish. This means it requires a lot of coding for any non-standard integrations. Unlike Magento, new code cannot be added to the production on the go, you need to wait for 30 minutes. This even make small changes quite complex; extending the project times unnecessary.

Magento – Magento supports a wide array of APIs, and also offers integrations with several APIs without any waiting. Another major advantage is that you have access to a marketplace having thousands of extensions for ERP, PIM and CRM systems integration. In addition, Magento allows users to decide when to upgrade their environment, ensuring the performance is not hampered.

Frequently Asked Questions

What is the Salesforce platform?

Salesforce Platform is an enterprise software-as-a-service (SaaS) solution allowing developers to build and deploy applications. The platform offers tools and features to automate the business processes, integrate with external applications and offer a responsive layout to the end-users.

Is Salesforce really that good?

Salesforce is worth it if the cost of getting it is justified. It is one of the leading CRM in the world, there may be somethings it is not good at, other things it is really remarkable at, but overall it is a tried, tested and used platform.

What is Magento Commerce Cloud?

Magento Commerce Cloud provides infrastructure including Redis, PHP, MySQL, RabbitMQ, and Elasticsearch technologies; with automatic build and Continuous deployment every time the code is changed.

What is Magento E-commerce?

Magento is an E-commerce platform that provides online merchants with a flexible shopping cart system, as well as controls the look, content, and functionality of their online selling store. Magento offers strong marketing, search engine optimization, and catalog-management tools.

Wrapping Up:
Both platforms have their advantages & disadvantages. Therefore, the decision to choose between Magento Commerce and Salesforce Commerce Cloud depends on your business requirements. If we compare the major factors, Magento Commerce is a better platform to select. For small to mid-size businesses, both CMSs are good. Magento Commerce offers better features and you can hire Magento 2 developers from a reputed development company like AgentoSupport for timely assistance.